Returns

At ActiMoss, we understand the importance of your satisfaction with our products, especially when it comes to perishable items like our vitamin capsules. We want to ensure that you are fully satisfied with your purchase.

Returns:
Due to the perishable nature of our vitamin capsules, we cannot accept returns once the product has been opened or used. However, if you receive a damaged or defective product, please contact us immediately at support@actimoss.co.uk to arrange for a replacement or refund.

Return Shipping:
Please note that if you decide you no longer want the product and wish to return it for reasons other than damage or defect, you will be responsible for covering the return shipping costs.

Refunds:
If you are eligible for a refund due to receiving a damaged or defective product, we will initiate the refund to your original method of payment upon receiving proof of the issue (such as photographs). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us:
If you have any questions or concerns about your perishable vitamin capsules, please contact us at support@actimoss.co.uk

We are committed to providing you with the highest quality products and service, and we will do our best to address any issues you may encounter.

Thank you for choosing ActiMoss for your nutritional needs!